A woman who said she knows Pedro went to Twitter to offer criticism to Starbucks.
He just wanted a cup of coffee from Starbucks, but it came with a racial slur as well.
"Free diversity training for @Starbucks", Torres tweeted, including an image of herself with two men labeled "human beings" while taking a jab at the company by showing separate images labeled "beans" and "coffee beans".
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Pedro, who asked not to be identified by his last name, ordered two coffees from the cafe and received his order with the word "beaner" on both cups in place of his name, he told NBC4's sister station, Telemundo 52. "I did not accept it because it's like an insult to everyone, that they want to buy you with a $50 card", he said.
The incident comes just weeks before Starbucks is expected to close all of its locations for one full day on May 29 in order to hold implicit bias training for staff.
"This is not the experience that we want for our clients", the statement read. "We apologize and are working to correct this, and we are investigating the incident to ensure that this does not happen again".
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"After the April 12 incident, Starbucks vowed to "take actions" to fix and reaffirm our values and vision for the kind of company we want to be".
A spokesperson for Starbucks told INSIDER that "this kind of mistake is unacceptable".
The two men were arrested while waiting for a friend at a Starbucks café. The barista had called the police after one of the black men asked to use the bathroom without making a purchase.
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Pedro's boss complained to the Starbucks corporate office saying that even if you couldn't understand "Pedro", there are many names you can put.