BB&T reports outages in ATM services, digital banking

BB&T says ‘technical issue impacting online ATM services

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They say there is no reason to believe the issue is related to cybersecurity.

The interruption of services was first reported Thursday night but had not been resolved by early Friday. Thank you for your patience as we work diligently to restore your services.

Millions of BB&T customers were unable to access their accounts after a service outage which the bank blames on "a technical issue".

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In a post published late Thursday on Facebook, the company said "we've identified the issue and are working to resolve it". It was the second time in two weeks that the San Francisco bank experienced an outage.

Several BB&T customers lost access to their own money. We'll continue to update you until your services have been restored.

In January, Capital One Financial charged customers multiple times for the same debit-card transaction due to technical glitches. In a statement online, the bank said customers can still use BB&T ATMs and BB&T debit, credit and prepaid cards.

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Still, consumers have fired off angry tweets because of problems caused by the outage.

Channel 3 reached out to a company spokesperson, but have not heard back.Then we went to their website to find out how customers are protected, but even there we were greeted with an error message.

A massive and near total service outage throughout the system of mid-Atlantic banking giant BB&T (stock symbol: BBT) continued Friday afternoon. We will continue to provide updates here and on https://t.co/mww5FRNlBb.

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